Bereavement Support

Bereavement support moves online

Extra help has begun for people dealing with grief and needing a listening ear as Rosedale Funeral Home moves their bereavement support online.

As the country faces restrictions on movement, Rosedale Funeral Home has set up an online service to offer this extra support. GriefChat is accessible through the the Bereavement Support Groups section of the website, or by clicking here.

You can click on the GriefChat box and talk to a specially trained bereavement counsellor who can listen, explore how grief is affecting you and help you find any additional support you may need. It is completely free and will operate from 9am to 9pm Monday to Friday, and via email outside these hours.

In addition, Rosedale’s lead Bereavement Support Facilitators will also be offering a complimentary service by phone on Tuesdays and Thursdays between 9 and 11 am. In Norfolk, you can call Beverley on 07901 888122 or Sarah on 01953 888909, or in Suffolk, you can call Lucy on 07753 299925.

These newly launched services are running instead of Rosedale’s free Bereavement Support Groups, which have had to be stopped temporarily because of the current Government rules around social isolation.

Anne Beckett-Allen, director of Rosedale Funeral Home, said:

“We felt it was really important to continue offering the vital support people need, especially at the moment when it is difficult to spent time with family and friends. Grief is different for everyone and sometimes, people want advice, support and a listening ear from someone outside the family. We are a family business and are here to help, and anyone who needs extra support and advice is very welcome to use these free services.

Grief is a natural reaction when someone you care about dies. It can be a distressing time but, for many, the impact of someone’s death can often hit us harder than we thought it would. This often takes a while to emerge as, although we know that someone has died, believing and actually processing that information can take a long time.

When others may be returning to their daily routine, the numbness we have felt may be dispersing and the impact of the death may be hitting us. That is when we need support.”