Working with Mental Health First Aid England, launching the Smiles & Tears Gift Box and celebrating our 10th anniversary

We wanted to be more aware of the Mental Health of our staff and tried to find a Mental Health First Aid course to attend. There were no courses available locally at that time, so Anne decided to become an instructor for Mental Health First Aid England. Halfway through the training, she discovered that she had unwittingly committed to delivering a minimum of two course per year with 8-16 attendees. She overcame this problem by making places available to other local businesses with subsidised places for community groups and small businesses that wouldn’t otherwise be able to afford the training. Rosedale now have 15 staff members with certificates qualifying them as Mental health First Aiders, including Sarah, Beverley and Lucy who run the bereavement support groups and four of our pall bearers. Sarah also has a regular monthly slot on Park Radio to talk about Mental Health and grief.

2017 saw the launch of the Nelsons Journey Smiles and Tears Gift Box and we were proud to purchase the very first boxes in order for Rosedale to have samples available in our funeral homes. This is a beautiful gift to send to a bereaved child and for the same price as a bouquet of flowers will go on giving many months and even years after the flowers have died.

We responded to the Syrian refugee crisis by becoming a drop off point for blankets and warm winter clothes and shoes, collecting enough to fill the back of our mini bus.

The management team expanded to include Claire Turrell as the Administration Manager who brought with her a wealth of experience from her previous positions as a Funeral Administrator and a senior role in Funeral Planning Services, the company that administer our pre-paid funeral plans.

We celebrated our 10th anniversary in Wymondham by offering a total of 10 flights to local community heroes. We received nominated from charities, schools and individuals and was thrilled to be able to provide such a treat for people that go out of their way to support other people.

Lucy Coote took our fundraising to a whole new level by organising a Spring ball at Somerleyton Hall to raise funds for Help for Heroes raising £5,000 in just one evening.

On August 15th of this year Buzz our bereavement dog at Wymondham and Attleborough was born. People often pop in to see him and look through the window as they walk past.

Rosedale was invited by the retired Coroner for Norfolk William Armstong to represent the funeral profession on the Suicide prevention panel for Norfolk. As part of this commitment we have worked with MIND, CRUSE and Nelsons Journey to develop a training workshop for professionals in supporting people bereaved through suicide. Lucy has been very instrumental in getting this project off the ground and Christian has very bravely shared his lived experience of suicide to help develop understanding in other people. For more information about the workshop, please contact