Family business awarded for customer service

Funeral Planning

FPS Award NorfolkRosedale Funeral Home have been awarded with a prestigious national award for customer service in relation to pre-paid funeral plans.

The family business based in South Norfolk and North Suffolk, launched the plan 12 years ago when Rosedale Funeral Home was established and it has gone from strength to strength.

The awards were organised by Funeral Planning Services, who quizzed customers about the advice and care that they had received and the Rosedale Plan came out clear winners.

Positive feedback included statements such as:

‘We were given a helpful and informative service by staff at Rosedale Funeral Home’ and ‘This made making arrangements easy and provided peace of mind that my final wishes were set out clearly’.

The Rosedale Funeral Home Prepayment plan allows funeral arrangements to be made many years ahead of the time they are required – and they are also paid for at today’s prices with the availability to make a contribution to the third party payments.FPS Award Suffolk

Richard Green, Rosedale Funeral Director said: “Our funeral plan is incredibly flexible and can be tailor made for each individual to ensure that their final wishes are carried out.”

“Funeral plans are a great way to achieve peace of mind, but that can only happen if the customer is happy. We put a great deal of emphasis on customer service and it is a tribute to all our staff that their efforts have been recognised.”

If you are interested in learning more about pre-paid funerals, please contact your local Rosedale Funeral Home or find them here on our website.