What to do when someone dies

Trust Inheritance

Speak to an award-winning bereavement team

0800 954 01 12

In association with award winning and SAIF endorsed Trust Inheritance, we can now provide a free helpline for families to find clear information during bereavement which is delivered by a compassionate team with over 30 years experience.

The legal and practical matters during bereavement can be a source of anxiety and if you get them wrong, there could be legal implications or delays. This can exacerbate the grief process further.

Through Trust Inheritance, we have arranged access to free professional support services that we trust to answer your questions about the legal and practical matters following a death.

Please use the award-winning, jargon-free helpline to ask any questions you may have relating to practical or legal matters during bereavement. From paperwork, to property to probate. Alternatively, click here for access to the online portal which provides further advice online.

What can I get help with?

You can use this helpline to access support for any legal or practical queries following bereavement. Here are some common queries:

  • My next steps- registering a death
  • What is Probate, do I need it and how do I get it?
  • Do I need to hire a solicitor and how much should it cost?
  • Can I administer an estate myself?
  • How do I locate a Will?
  • I need to clear, insure, or sell a property- help
  • What do I do with my loved ones pets?
  • What do I do if someone dies intestate?

Calm, sympathetic and patient, I kept interrupting, with a million questions swimming around my head. Chris spoke plainly, answered my questions, but more importantly, understood that most of what he was explaining, was going straight over my head. Later that day, I received an email from Chris, there laid out clearly for me was the information we had discussed, along with bereavement services contact information. The relief was immense, I can’t thank him and the company enough.


Charles gave simple clear advice on dealing with the death of my brother who had died intestate. Professional and supportive.


My mother passed away last week I had found it difficult to have clear information especially on probate from solicitors. Chris explained all aspects clearly which took an enormous amount of worry from me. I am very grateful for the information I received today.


Charlie was a sane voice of reason, caring and articulate and with sensible clear advice. Wonderful to speak to during a difficult time during the time after our bereavement.